This Privacy Policy describes how your personal information is collected, used, and shared when you use the Shift Robotics mobile application or visit shiftrobotics.io (the "Site") (together, the "Services").
When you visit the Site or use our mobile App, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, device type, operating system, and some of the cookies or identifiers that are installed on your device. Additionally, as you interact with the Services, we collect information about the pages you view, buttons you tap, the referring website or search terms, and how you interact with the Services.
We refer to this automatically collected data as "Device Information."
We collect Device Information using the following technologies:
When you use our mobile App, we may collect precise or approximate location information, including while the App is open, running in the background, or closed.
This includes:
We use this information to:
You can disable location access at any time in your device settings, but certain features may no longer function.
When using the App, we access Bluetooth and similar technologies to discover, connect to, and communicate with our devices.
This may include:
This data enables proper device operation, fitness tracking accuracy, and troubleshooting of connectivity issues.
When you make or attempt to make a purchase through the Site, we collect:
We refer to this information as "Order Information."
When creating an account in the App, we may collect:
We refer to this information collectively as "Account Information."
We use Account Information to enable personalized fitness tracking, calibrate device performance, support health-related activity metrics, improve user experience, and ensure accurate device functionality.
If you contact us through support channels, upload media, or provide feedback, we may collect:
When we talk about "Personal Information" in this Privacy Policy, we are referring to:
We use the Personal Information we collect to:
Device Information helps us detect potential risk and fraud (especially IP address) and improve our Services through analytics and performance assessment.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store -- you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising here:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
We may update this Privacy Policy occasionally to reflect changes to our practices or for operational, legal, or regulatory reasons.
For emails, if you would rather not receive this information, you unsubscribe in the footer of your email or send an e-mail to support@shiftrobotics.io with 'unsubscribe' as the subject line.
For text or SMS messages from us, follow the instructions in the text messages you have received and text back "STOP" or "UNSUBSCRIBE" in response to any text message you have received from us. For mobile privacy policy, please see the link.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@shiftrobotics.io or by mail using the details provided below:
1826 Kramer Ln, Austin, TX, 78758 USA